Kalyan24x7 Privacy Policy

At SHADOW JEWELS (together with our affiliates, “we”, “our” or “us”), our mission is to provide an engaging, transparent, and secure platform. We build tools like Kalyan24x7 Online Matka App (Package ID: cloud.kalyan247.app) to help users view live result charts, track fast market updates, and analyze historical data records. We are strongly committed to respecting your privacy and keeping secure any information we obtain from or about you. This Privacy Policy describes our practices with respect to personal data that we collect from or about you, and how we use it when you use our mobile applications, website at https://kalyan24x7.net, and related services (collectively, “Services”).

1. Personal Data we collect

We collect personal data relating to you (“Personal Data”) as follows:

Personal Data You Provide: We collect Personal Data if you create an account to use our Services or communicate with us as follows:

• Account Information: When you create an account with us, we collect information associated with your account, including your name, mobile contact number, and account credentials (collectively, “Account Information”).
• Communication Information: If you communicate with us via email (such as support@kalyan247.com or heerenterprise35@gmail.com), we collect your name, contact email, and the content of your messages.
• Other Information You Provide: We collect other information that you provide to us voluntarily, such as feedback or identity verification data for account support.

Personal Data We Receive from Your Use of the Services: When you access or interact with Kalyan24x7, we receive the following technical information:

• Log Data: We collect information that your mobile device or browser automatically sends when using our Services, including IP address, access timestamps, and system logs.
• Usage Data: We collect information about your interactions across the app, such as chart viewing preferences and notification interactions.
• Device Information: We collect device telemetry including device model, operating system version, and unique hardware identifiers solely for session security and fraud prevention.
• Location Information: We determine general geographic location based on IP addresses for security verification and regional system optimization.

2. How we use Personal Data

We use Personal Data for the following purposes:

• To provide, analyze, maintain, and operate our live result chart and market tracking Services;
• To authenticate user identity and prevent unauthorized duplicate sessions on the same device;
• To synchronize user preferences and notification settings across sessions;
• To communicate with you regarding service updates, technical support, and administrative notices;
• To prevent fraud, security breaches, bot exploitation, or misuses of our Services; and
• To comply with legal obligations and enforce our terms and policies.

3. Disclosure of Personal Data

We do NOT sell personal data to third parties. We disclose Personal Data strictly in the following limited circumstances:

• Vendors and Service Providers: To hosting providers, database cloud providers, and Firebase Cloud Messaging (FCM) push notification infrastructure that perform functions on our behalf under legal data protection agreements.
• Business Transfers: In the event of a merger, reorganization, asset transfer, or acquisition, personal data may be transferred to the successor entity.
• Government Authorities or Legal Third Parties: When required by valid law enforcement requests, legal subpoenas, court orders, or to protect the safety and integrity of our users and platform.
• Affiliates: To corporate entities under common ownership with HEER ENTERPRISE for operational purposes consistent with this policy.

4. Retention

We retain your Personal Data only for as long as necessary to fulfill the purposes outlined in this policy or comply with legal and security obligations.

• Account Data: Retained while your account remains active. Upon requesting account deletion, all personal profile records are permanently purged from active systems within 30 days.
• Security Logs: Technical log data is automatically rotated and purged after operational utility expires, unless retained longer for lawful fraud investigation.

5. Data controls

Our Services provide users with direct controls over their Personal Data:

• Profile Controls: Edit or update account contact information inside the app.
• Notification Preferences: Enable or disable push notifications anytime via device settings.
• Account & Data Deletion: Request permanent erasure of your account and personal data at any time through our online deletion portal at https://hrkalyanmatka.biz/delete-account-request.

6. Your rights

Depending on your jurisdiction, you may hold statutory privacy rights regarding your Personal Data, including:

• The right to access and receive a copy of your Personal Data;
• The right to rectify inaccurate or incomplete Personal Data;
• The right to request permanent deletion of your Personal Data;
• The right to restrict or object to certain processing activities.

To exercise any of these rights, submit your request to support@kalyan247.com or heerenterprise35@gmail.com.

7. Children

Our Services are strictly intended for an adult audience (18 years of age or older). We do not knowingly collect Personal Data from individuals under 18. If we learn that a minor has provided Personal Data, we will take immediate steps to delete such data from our systems.

8. Security

We implement robust technical, administrative, and organizational measures designed to protect Personal Data against unauthorized access, loss, or misuse. All data in transit between your mobile client and our servers is encrypted using standard Transport Layer Security (TLS/SSL). Password credentials are stored using salted cryptographic hashes.

9. Additional disclosures

The following table provides additional disclosures regarding categories of Personal Data collected and disclosed:

We do NOT sell personal data or engage in targeted behavioral advertising sales.

10. Changes to the privacy policy

We may update this Privacy Policy periodically to maintain alignment with legal requirements and service updates. When modifications occur, we will post the updated version and revised effective date directly on this webpage (https://kalyan24x7.net/privacy-policy).

11. Data controller

The legal entity acting as the data controller responsible for the processing of your Personal Data as described in this policy is:

SHADOW JEWELS

1, Pl No.241, Rang Avdhut Society-1, Puna Saroli Road, Krishna Park Society, Punagam

Surat, Gujarat 395010, India

12. How to contact us

If you have any questions, compliance requests, or privacy inquiries regarding Kalyan24x7 or this Privacy Policy, please contact our support team:

• Developer Entity Name: SHADOW JEWELS
• App Title: Kalyan24x7 Online Matka App
• Package Identifier: cloud.kalyan247.app
• Primary Support Email: shadowjewels8@gmail.com
• Support Desk: 24x7 WhatsApp Help Desk
• Registered Office Address: 1, Pl No.241, Rang Avdhut Society-1, Puna Saroli Road, Krishna Park Society, Punagam, Surat, Gujarat 395010, India

13. Useful resources

• Online Data & Account Deletion Portal
• Privacy & Data Safety Standards
• Kalyan24x7 Official Website